Warranty Request

This field is for validation purposes and should be left unchanged.

Warranty Type(Required)

Submitted By(Required)

End user

Dealer

OEM

Name(Required)

First Last

Company(Required)

Phone(Required)

Email(Required)

Ship to Address(Required)

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code

Make/Model of Trailer(Required)

VIN(Required)

Part/Component Needing Warranty(Required)

Part Number(Required)

Serial Number or Date Code(Required)

Found on the product label or stamped on the part.

Purchase Date(Required)

Date you purchased the product, or the trailer it is installed on. Stillwell may request proof of purchase to verify coverage.

Seller Name and Location(Required)

Dealer, distributor, or OEM you bought the product or trailer from.

Date Defect Discovered(Required)

Claims must be submitted within 30 days of discovering the defect.

Please provide a brief description of the issue(Required)

Please attach any pictures or videos of the described issue(Required)

Drop files here or

Accepted file types: jpg, jpeg, png, heic, mp4, mov, Max. file size: 50 MB.

Brake/Suspension Part Number (from part label)(Required)

Label and Assembly Photos(Required)

Drop files here or

Accepted file types: jpg, jpeg, png, heic, Max. file size: 50 MB.

Include a clear photo of the manufacturer label or part markings, one photo of the full assembly, and close-ups of the defect.

Was the product involved in an accident, or has anyone other than Stillwell inspected or tested it?(Required)

Yes

Has the product been disassembled or repaired?(Required)

Yes

Are you requesting labor reimbursement?(Required)

Yes

Up to $100/hr, 4 hours maximum, for approved claims. Not available for brake and suspension components.

Itemized Labor Invoice(Required)

Drop files here or

Accepted file types: pdf, jpg, jpeg, png, Max. file size: 50 MB.

Acknowledgment(Required)

I will not disassemble, discard, or repair the product until Stillwell issues an RMA and instructions.

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